Privacy Policy
Last Updated: November 6, 2026
This policy explains how American Gutter Service Inc. ("we", "us") handles personal information collected through americangutterservice.com and when you call, text, email or meet with us about gutter work. Our office is at 2091 S 1st St, St. Helens, OR 97051 (Oregon CCB #110122).
Information We Collect
Information You Give Us
- Quote and contact forms: your name, phone number, email, property address, the service you need, how you'd like us to contact you, and any message you add.
- Calls, texts and emails: your phone number or email address, what you tell us, and any photos of your home you send.
- Estimates and jobs: your property address, measurements, photos of the work area, the scope and price of the work, invoices and payment records.
Information Collected Automatically
When you visit our website, Google Analytics 4 (loaded through Google Tag Manager) collects information such as the pages you view, the site that referred you, your approximate location, your device and browser type, and whether you clicked our call or text links or submitted a form. Google Analytics uses cookies to do this.
Some pages show Google reviews through third-party widgets (Trustindex and Featurable) and Google Maps. When those load, your browser connects to their servers, which receive your IP address and browser details and may set their own cookies.
How We Use Your Information
- To reply to you, prepare estimates, schedule and complete work, and send invoices.
- To follow up on your estimate or job, including warranty questions and asking for a review.
- To show our work: we may use photos of the work on your property on our website and social media.
- To understand which pages help people find us and improve the website.
- To keep business, tax and contract records and meet our legal obligations.
- To protect our website and forms from spam and misuse.
Text Messages
We send and receive texts through our business phone service, Quo. If you text us or ask us to text you, we use your number to talk about your estimate, appointment, invoice or job, and to ask for a review. Message and data rates may apply. You can opt out of promotional messages at any time by telling us, for example by replying STOP. We do not sell or share your mobile number or text-message consent with third parties for their marketing.
How We Share Information
We do not sell your personal information, and we do not share it for targeted advertising. We share it only:
- With service providers that help us run the business, such as our website host, our website forms (WPForms, which stores form entries on our website), email, our business phone and texting service (Quo), Google Analytics, and our estimating and invoicing software. If you pay by card, PayPal, Venmo, Zelle or Cash App, that payment service processes your payment details. They may use the information only to provide their services to us.
- When the law requires it, such as to respond to a subpoena or court order, or to protect our rights, property or safety.
- If the business is sold or reorganized, as part of that transfer.
Cookies and Your Choices
You can block or delete cookies in your browser settings. To opt out of Google Analytics on every site, you can install Google's Google Analytics Opt-Out Browser Add-on. The website works without these cookies.
How Long We Keep Information
We keep customer and job records for as long as we need them to provide the work, honor warranties, and meet tax, licensing and other legal requirements. We keep estimate requests that don't become jobs only as long as they're useful for following up, then delete them.
How We Protect Information
Our website uses an encrypted (HTTPS) connection, and we limit access to customer information to people who need it to do their jobs. No system is completely secure, but if a security breach affects your personal information, we will notify you as required by Oregon law.
Your Privacy Rights
You can ask us to tell you what personal information we hold about you, to correct it, or to delete it. We may need to keep some records, such as contracts, invoices and tax records, when the law requires it. To make a request, contact us using the details below. We'll confirm your identity before acting on it and won't treat you differently for asking.
Children's Privacy
Our website and services are meant for adults. We don't knowingly collect personal information from children under 13.
Other Websites
Our website links to other sites, such as Google and Facebook. Their own privacy policies apply when you visit them.
Changes to This Policy
We may update this policy as our practices change. The date at the top shows when it was last updated.
Contact Us
American Gutter Service Inc.
2091 S 1st St, St. Helens, OR 97051
Phone: (503) 308-1174
Email: quote@americangutterservice.com
American Gutter Service